Saturday, October 1, 2022
“Ethics is knowing the difference between what you have a right to do and what is right to do”. Potter Stewart Last week, I discussed the implications of the new Code of Ethics and Business Conduct recently launched by the Chartered Institute of Bankers, Ghana.  It has come at a...
“Assertiveness is the quality of being self-assured and confident without being aggressive. it is a learnable skill and mode of communication”…Wikipedia Last week, we examined the need for continued assertiveness by bank staff despite the changing scenarios in banking under the new normal. Once again, I wish to emphasize the appreciation...
Internal Controls in Banks Internal controls are important in banking. Managers are obliged to protect the assets, reputation and the people in the business. This is very important to employees who are likely to feel protected from false accusations. A bank with sound internal controls promotes trust among employees. Excuses...
“Quitters never win, and winners never quit” ****This article was first published in February 2020*** Whenever I watch how some local entrepreneurs’ businesses collapse, causing loss of jobs and reputational damage, I find myself filled with mixed emotions. However the interesting thing about famous successful personalities who “fail” is, THEY LEARN...
Leaders must be close enough to relate to others, but far enough ahead to motivate them." - John Maxwell Hello dear Readers, how did you feel about the “Utterances from the grapevine”? Perhaps for some of you, it is no big deal, while to some others, it was insightful. Whatever...
“A stitch in time saves nine”… An American proverb (This is a continuation of a series first published in July and August 2014) Hello my Readers, I hope you had a good week and were not too disturbed about the history and list of bank runs experienced over the centuries. If...
“Life is like riding a bicycle. To keep your balance, you must keep trying”……  Albert Einstein Today marks the concluding article on moving forward in 2021 with the lessons learnt. This method of re-strategizing with facts and figures seems more likely to be sustainable. So far, I have highlighted various...
-creating a balancing act for young bankers **This was my first article in the Risk Watch column, published in October 2013. I still find it relevant after eight years**** The Risk Watch series comprises of articles that focus on various risks faced by bankers in their daily routines and how best...
“Treat your customer, as you want to be treated as a customer." Catherine Pulsifer As intimated last week, this series was first published in this newspaper several years ago, but since the issues are still relevant, I am continuing. Before that, let me give a “shout out” to a security guard...
“There is going to be digitization of the workforce in a way we have never seen before. In 10 years, probably less, we will have substantially fewer employees, and the ones we do have will be significantly different from what we have now”.—Director, Bank Governance Leadership Network, This...
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