The only way to do great work is to love what you do”- Steve Jobs Hello dear Readers, It’s a Monday morning here again. “I...
Target setting in Ghanaian banks is a double-edged sword: while it drives performance and growth, unrealistic targets often create pressure that can lead to...
 … the need for a balanced approach (1) "I advise other companies' CEOs, don't fall into the trap where you go, 'Where's the growth? Where's...
“Artificial intelligence will take all our jobs and that's not necessarily a bad thing. Probably none of us will have a job,” - Elon...
“You’ve got to make your team have value, innovation and vision”…. Jack Ma Preparing for the closing bell For financial institutions, December is a period for...
Kudos to Sharon Aryee, Human Resource officer of Services Integrity Savings and Loans. (SISL) As I usually do, I celebrate front liners who give me...
Today’s article are extracts from my third book…THE MODERN VRANCH MANAGER’S COMPANION. Sometimes, I am compelled to go back to basic banking principles because...
“Self-reflection is the school of wisdom”…..Baltasar Gracian Every time changes needs to be made in an organization, a strong and sober period of reflection is...
The issue of problem loans is an albatross that keeps rearing its head in the affairs of financial institutions in both and advanced and...
Last week, I looked at how banks in Ghana celebrated the Customer Service Week as well as some revelations about some concerns of customers...