...the Causes of Errors and Financial Losses
It is said that silence is golden…is it, always? Of course not. Have you ever regretted not asking for explanations to instructions given you at work? For Christians, even though we should have absolute and child-like faith in God and trust Him,...
“Nothing is impossible, the word itself says I'm possible"!
-Audrey Hepburn
It seems heart-warming to see how opportunities are being taken amidst the COVID 19 crisis. Living in this era brings with it, mixed emotions- the good, the bad and the ugly. For every venture that institutions are undertaking, it has...
"If you blame others for your failures, do you credit them with your success?" - Author Unknown
Dear Readers, last week, I examined the blame game in risk management and it came out clearly that risk should be owned by all staff, and not just the “Responsible Persons” in charge...
Leaders must be close enough to relate to others, but far enough ahead to motivate them." - John Maxwell
Hello dear Readers, how did you feel about the “Utterances from the grapevine”? Perhaps for some of you, it is no big deal, while to some others, it was insightful. Whatever...
Last week, we examined the need for continued assertiveness by bank staff despite the changing scenarios in banking under the new normal. Once again, I wish to emphasize the appreciation of readers to differentiate assertiveness from aggressiveness. When a person acts aggressively, they ignore the feelings of others and...
(managing outsourcing risks)
Last week, I started another series of some tips in managing internal fraud. This was triggered by Bank of Ghana’s publication of the 2019 Banking Fraud Report. Most of the data report was not too new but what hurts is the fact that history continues to repeat...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise”. Colin...
At its core, banking is not simply about profit but also about personal relationships… Felix Rohatyn
A friend recently made a very profound statement….”As for you bankers, you act so aggressively when you are selling your products to us - and then suddenly go cold and unapproachable when the deal is...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise”. Colin...
"Wisdom stems from personal accountability. We all make mistakes; own them... learn from them. Don't throw away the lesson by blaming others." -Steve Maraboli
As part of reducing internal frauds, I wish to touch on one of the most sensitive issues in risk management – THE BLAME GAME. From the...