Our lives begin to end the day we become silent about things that matter …Martin Luther King, Jnr Dear readers, last week I looked at the dilemma faced by bank staff when it comes to whistle blowing. Let us examine some of the problems that internal staff have to battle with...
“Let us not look back in anger or forward in fear, but around in awareness”. — James Thurber Last week, we examined various issues that make banks vulnerable to the outside world through various lapses. This is a continuation of various reminders: Cash limits Gone are the days when branch managers preferred...
"Even if everyone is doing it, wrong is never right” -Russel M. Nelson On 12th September, 2023, the Chartered Institute of Bankers, Ghana launched its 60th Anniversary with a grand event with several dignitaries in attendance, including Dr Ernest Addison, Governor of Bank of Ghana, Dr Kwabena Dufour former...
“It is not the absence of risk that determines a program’s success but the manner in which risk is identified and managed” Dear readers, last week, I looked at the need to get the image of the risk personnel rebranded. I always observe the usual banter between the compliance/risk staff,...
“You’ve got to make your team have value, innovation and vision”…. Jack Ma Preparing for the closing bell For financial institutions, December is a period for re-strategizing their operations for the coming year. They do not wait for the new year before they examine their budgets, cash flows, staffing and...
"Remember that failure is an event, not a person." - Zig Ziglar This is what one expert says which proves my firm belief that working with ethics is the true pillar of banking success: The four pillars of ethics in banking It is evident that ethics in banking is of supreme...
Leaders must be close enough to relate to others, but far enough ahead to motivate them." - John Maxwell Hello dear Readers, how did you feel about the “Utterances from the grapevine”? Perhaps for some of you, it is no big deal, while to some others, it was insightful. Whatever...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise”.  Colin...
“The corporate training industry is constantly evolving to accommodate trainer needs and technology advancements. Throughout history, it has proven its importance time and time again.” We are in interesting times. Although I have been conducting virtual training and in-person training sessions separately, I recently had to conduct a combination of both,...
Our lives begin to end the day we become silent about things that matter. - Martin Luther King, Jr. Dear Readers, this article will be part of the concluding articles on the relevance of history in managing risks in financial institutions. You will realize that many of the causes of global bank...