The only thing worse than training your employees and having them leave is not training them and having them stay - Henry Ford
Post-training- are...
“You can’t reach for anything new if your hands are still full of yesterday’s junk” -- Louise Smith
A workplace Huddle is more than just...
“Self-reflection is the school of wisdom”…..Baltasar Gracian
“Ambitious New Year’s resolutions often end in disappointment. So instead of setting unrealistic goals in 2022, business leaders...
...the front desk executive
"People perform best and deliver the best customer service
when they like what they do." Author Unknown
The front desk of many...
“Money in the bank is like toothpaste in the tube. Easy to take out, hard to put back.” – Earl Wilson.
Ghana is still recovering...
“I have learned that people will forget what you said. People will forget what you did. But people will never forget how you made...
“Key account management requires mixing the hard facts with the soft stuff – crunching numbers AND taking the relationship’s pulse. Adjust the formula based...
“Someone is sitting in the shade today because someone planted a tree a long time ago” Warren Buffet
I wish to dedicate this article...
Dear Reader, I wish to reflect on some issues happening around us. Recent developments that keep on recurring in some institutions boils down to...
– is it an obstacle in modern banking? (4)
"When we are no longer able to change a situation - we are challenged to change...