“The kinds of errors that cause plane crashes are invariably errors of teamwork and communication.” Malcolm Gladwell
How time flies. Last October, 2017 marked my...
"Commitment in the face of conflict produces character." - Mark Twain
Dear readers, last week I shared some sentiments about how relationship banking can be...
The Sales and Marketing Function
Experience is not what happens to you. It is what you do with what happens to you. Don’t waste your...
“Rather fail with honor than succeed by fraud”.
Sophocles
Last week, I looked at the resurgence of digital frauds which is emanating from the increased use...
“The biggest concern for any organization should be when their most passionate people become quiet. Never push loyal employees to the point where they...
“Nothing is impossible, the word itself says I'm possible"!
-Audrey Hepburn
It seems heart-warming to see how opportunities are being taken amidst the COVID 19 crisis....
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach...
Last week, we examined the need for continued assertiveness by bank staff despite the changing scenarios in banking under the new normal. Once again,...
“Ignoring technological change in a financial system based upon technology is like a mouse starving to death because someone moved their cheese”
– Chris Skinner
Digital...
Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made...