By Alberta OUARCOOPOME “You can’t reach for anything new if your hands are still full of yesterday’s junk”.. Louise Smith What is a morning huddle? A morning...
By Alberta QUARCOOPOME “Rather fail with honor than succeed by fraud”….Sophocles Last week, I started my annual ritual of running a series of fraud discussions, following...
The annual publication of the Bank of Ghana Fraud Report brings out sad reminders. Any time I read this report, my heartbeat misses a...
...a risk management imperative This is a reflective piece for everyone to think about as we go about our daily lives. As humans, we all...
“Your most unhappy customers are your greatest source of learning” ~ Bill Gates The bank and customer relationship or the contract terminates by closure of the...
How to delegate Now that you have identified why you have to delegate, what to delegate and when; let us see how we can do...
- my fond memories   “Wisdom…. comes not from age, but from education and learning” Anton Chekhov  The Impact Makers- The Northern Zone Risk is found...
Even "Super You" needs help and support. There is no shame in asking for assistance. Push aside the pride and show respect for the...
 “From today, commit yourselves to ethical behaviour and practices so that your institutions and your careers will not suffer the consequences. Starting today, you...
“Key account management requires mixing the hard facts with the soft stuff – crunching numbers AND taking the relationship’s pulse. Adjust the formula based...