“The greatest gift of leadership is a boss who wants you to be successful." - Nelson Mandela
How my KNOW YOUR STAFF (KYC) theory started
About...
“Self-reflection is the school of wisdom”…..Baltasar Gracian
“Ambitious New Year’s resolutions often end in disappointment. So instead of setting unrealistic goals in 2022, business leaders...
“Too many security officers live day to day. They just want to be treated with dignity” ---John Wilson
Kudos to Mr. Godfred Glover, security guard...
Last week, I created an awareness of the need for banks as corporate bodies as well as individual bankers to pay closer attention to...
By Alberta OUARCOOPOME
“You can’t reach for anything new if your hands are still full of yesterday’s junk”..
Louise Smith
What is a morning huddle?
A morning...
By Alberta QUARCOOPOME
“Rather fail with honor than succeed by fraud”….Sophocles
Last week, I started my annual ritual of running a series of fraud discussions, following...
The annual publication of the Bank of Ghana Fraud Report brings out sad reminders. Any time I read this report, my heartbeat misses a...
...a risk management imperative
This is a reflective piece for everyone to think about as we go about our daily lives. As humans, we all...
“Your most unhappy customers are your greatest source of learning” ~ Bill Gates
The bank and customer relationship or the contract terminates by closure of the...
How to delegate
Now that you have identified why you have to delegate, what to delegate and when; let us see how we can do...