Saturday, December 3, 2022
“...I say, that Power must never be trusted without a check.” ― John Adams, Adams-Jefferson Letters This article is an extract from one of the chapters in my book- “The Modern Branch Manager’s Companion” published in March, 2021. Segregation of duties is an ever-ready principle in banking that sometimes get under-rated. Please...
“Self-reflection is the school of wisdom” - Baltasar Gracian “Ambitious New Year’s resolutions often end in disappointment. So instead of setting unrealistic goals in 2022, business leaders should consider making smaller, simpler changes—and they just might see better results”, says Harvard Business School Professor Hirotaka Takeuchi. Even before changes...
“You’ve got to make your team have value, innovation and vision”…. Jack Ma Preparing for the closing bell For financial institutions, December is a period for re-strategizing their operations for the coming year. They do not wait for the new year before they examine their budgets, cash flows, staffing and...
-creating a balancing act for young bankers **This was my first article in the Risk Watch column, published in October 2013. I still find it relevant after eight years**** The Risk Watch series comprises of articles that focus on various risks faced by bankers in their daily routines and how best...
“Assertiveness is the quality of being self-assured and confident without being aggressive. it is a learnable skill and mode of communication”…Wikipedia Last week, we examined the need for continued assertiveness by bank staff despite the changing scenarios in banking under the new normal. Once again, I wish to emphasize the appreciation...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise”.  Colin...
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”  Winston Churchill When one hears the word “risk”, the immediate reaction is “Aw…problems”. This word seems to have a negative perception and is mostly avoided. Seasoned professionals however know that risk does not always...
“Civility is not simply a question of minding your manners. It is also a critical component of professional success” P.M. Forni I am sure most of you will believe that despite the opportunities being taken in these times of adversity caused by the COVID 19 pandemic, it has been one...
“Rather fail with honour than succeed by fraud” …Sophocles Last week marked the observance of International Customer Service week, celebrated by brands across the globe. On our local front some banks created unique ways of celebrating it with their customers. I also want to celebrate two persons who work...
Dear readers, I have decided to give a new twist to the Risk Watch by sharing sober reflections about some general life events which shows that it is indeed a small world. Since risk is encountered in every sphere of our lives, its management should also be holistic. An ethical...
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