“Your most unhappy customers are your greatest source of learning” ~ Bill Gates
Dear reader, welcome to a new series involving the painful customer losses. The bank and customer relationship or the contract terminates by closure of the account at the request of either party. This can be by mutual agreement,...
“We aspire to transform our customer`s digital transformation journeys. Globalisation and digital transformation from big data, cloud computing and mobility, IoT and AI are reshaping every aspect of business and changing the importance of IT and IT consumption models. We are excited by the opportunities ahead and look forward to fulfilling...
Speaking of millions of millionaires, I am not blind to the billions of people currently suffering from the harsh economic effects of this pandemic. I am merely recognising the fact that I can confidently say that you reading this article right now are into some form of ‘business’, or...
Even though countries in Africa are endowed with many natural resources, most of them are poor and are beset by numerous problems. They have not been able to find ways to transform their huge potentials into reality. Since the attainment of independence from the late 1950s to the present...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise”. Colin...
