Saturday, June 25, 2022
"Remember that failure is an event, not a person." - Zig Ziglar This is what one expert says which proves my firm belief that working with ethics is the true pillar of banking success: The four pillars of ethics in banking It is evident that ethics in banking is of supreme...
(recruitment and induction) “It is only as we develop others that we permanently succeed” Dear readers, last week I refreshed the topic of preventing internal fraud in banks through effective induction programmes for new entrants. In addition, there is a need for existing staff to be refreshed regularly while coaching and...
Ensure that your CX Strategy is well-aligned with your Business Strategy and brand Can you count the number of times you have offered unsolicited advice as a customer, to a service provider or supplier and received a passive response? You could get a reaction such as ‘What do...
1789 Onwards The people of France had had enough. They had had it up to here. With revolutionary thoughts now spread far and wide amongst them, they undoubtedly had a lot on their hands—they were going to overthrow God. Well, not God literally—God presumably. Having been born into a world...
The success of any country is dependent on the collective behaviour of the nation. Generally, the people's work commitment, attitude, and hard work help determine their financial profile. However, it’s difficult to determine what should be the direction of efforts. Here we present a secret recipe for leading Africa to...
Last week, I created an awareness of the need for banks as corporate bodies as well as individual bankers to pay closer attention to the paradigm shift in banking and have a serious change of mindset, as a pre-requisite to moving on. This period of self-reflection is to identify best...
Football is one of the most beloved sports throughout the world. This game carries fans more than any other game worldwide. There are an estimated 3.5 billion soccer fans around the globe, making soccer the top sport globally. Cricket, hockey and Tennis stand second, third, and fourth respectively. The beauty...
“There is going to be digitization of the workforce in a way we have never seen before. In 10 years, probably less, we will have substantially fewer employees, and the ones we do have will be significantly different from what we have now”.—Director, Bank Governance Leadership Network, This...
Retirement planning now – II Retirement planning is simply defining your pension income for ‘tomorrow’ with deliberate actions and decisions necessary to achieve same. In many developing economies, pension is dreaded by many. In the case of Ghana, research indicates that only 2 out of every 100 Ghanaians retire financially...
“Quitters never win, and winners never quit” ****This article was first published in February 2020*** Whenever I watch how some local entrepreneurs’ businesses collapse, causing loss of jobs and reputational damage, I find myself filled with mixed emotions. However the interesting thing about famous successful personalities who “fail” is, THEY LEARN...
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