“If you are filled with pride, then you will have no room for wisdom.” – African proverb It is well known that crisis situations are often the best catalyst for renewing societies and nations. Within every crisis exists a drive that recharges the creative energies within us when we are...
Developing countries are increasingly worried that the United States will turn its back on the multilateral trade regime. Amid rising geopolitical tensions, policymakers in lower- and middle-income countries fear that a breakdown of that regime could make them hostages to great-power politics, thus undermining their economic prospects. Their concerns are...
– be consistently above average every single time! This quote by Henry Ford is so profound, “It is not the employer who pays the wages. Employees only handle the money. It is the customer who pays the wages”. Customer-centred culture is not accidental; it happens as a consequence of deliberate...
“You must gain control over your money or the lack of it will forever control you.” -Dave Ramsey The previous article “A-Step-Step Guide to Creating your Personal Budget” highlighted the guidelines on how to create a good budget. One of the hardest things when learning how to budget money better...
Over the past few weeks, I have focused on advocating for environmental social governance (ESG) as a vehicle to address critical development and economic issues in both developed and developing countries.  In this article, focus is on the increasing correlation between investing, economic performance and environmental social governance, and...
…a comprehensive guide to exceeding customer expectations Maximising customer retention is crucial for business growth and success. This guide provides practical strategies for exceeding customer expectations and building long-term relationships. By implementing these strategies, businesses can maximise customer retention and take their businesses to the next level. Customer service...
The Internet is becoming the town square for the global village of tomorrow --Bill Gate Introduction The corporate world has seen phases of development and metamorphoses since the industrial revolution began many years ago. The information superhighway with technological advancement is influencing the way institutions produce and deliver services to their customers...
“Stealing a drum is easy, but finding a place to beat it is not.” – African proverb It is no secret that the essence of our New Year resolutions is to refine ourselves in order to carve a better image for ourselves. From those of us who have vowed to...
NFTs Fungible refers to anything that can be replaced by a similar item or that is mutually interchangeable with something else. For example, money is a fungible asset. One dollar can be easily replaced with another and the value remains the same. Non–Fungible therefore means a thing that is unique, which...
ASA Savings and Loans Ltd, as part of its Corporate Social Responsibility (CSR) has donated equipment worth thousands of cedis to the Laterbiokoshie Presby Junior High School (JHS) in the Ablekuma Central Municipality and Mamprobi Hospital in the Ablekuma West Municipality of the Greater Accra Region. The donation, was done...