Dr Ernest Addison, the Governor of the Bank of Ghana, at the 27th Annual Bankers’ Conference, said that ethical business practice should be pursued relentlessly and aggressively by all industry players. He said in doing this, “we must adopt a collaborative approach, involving every individual in the institution, so...
"Your smile is your logo, your personality is your business card. How you leave others feeling after having an experience with you becomes your trademark."……Jay Danzie
Dear Readers, last week we looked at the role of Executive assistants in companies, the usual functions they perform and their role as the...
-the strategic role of executive assistants (1)
The Exceptional Administrative Professional is grace, skill, mental toughness, problem-solving, positivity, endless smiles, genius, and desired outcomes in motion” …….Ty Howard
Hello readers, I want to dedicate my article to all the hardworking and efficient Executive Assistants throughout the world. Sometimes I see them...
The only thing worse than training your employees and having them leave is not training them and having them stay - Henry Ford
Post-training- are the courses making a difference at your workplace?
Sometimes I get saddened when I realize that after all the preparation, efforts, enthusiasm, passion that I put...
Training is a process, not an event. It begins long before participants show up and continues until it shows in the workplace"….Bob Pike.
Last week, I looked at the effect that training leaves on the mind – a new mindsets, changes in atitudes and better appreciation of the corporate vision...
A wise man adapts himself to circumstances, as water shapes itself to the vessel that contains it. --Chinese Proverb
Organizational change is very rampant in the financial services, and it has a bearing on how people are treated as well as how they respond to the effect of these changes. In...
"It is an axiom nowadays that no bank fails for lack of capital; unprofitable lending is always the underlying cause." -- James Grant, author of Money of the Mind: Borrowing and Lending in America from the Civil War to Michael Milken
Last week, we looked at how some loan officers are...
"Even if everyone is doing it, wrong is never right” -Russel M. Nelson
On 12th September, 2023, the Chartered Institute of Bankers, Ghana launched its 60th Anniversary with a grand event with several dignitaries in attendance, including Dr Ernest Addison, Governor of Bank of Ghana, Dr Kwabena Dufour former...
Dear readers, last week, I looked at the numerous positives of digitalisation – which has come to stay, but cautioned about the new challenges that employees and employers are facing when its implementation goes overboard and not blended to suit our local environment and community.
Technology has progressed to the...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise.” Colin...