For everyone, 2020 was meant to be the year of growth and development with technology at the centre of this gradual growth until COVID-19 disrupted every aspect of everyone’s life. In Ghana, there are several moves to keep businesses going with institutions fast-tracking the introduction of technological-based products and services....
Over the next 15 months, Africa is set to receive a total of $50bn towards its economic recovery from the World Bank, which has identified the protection of the region's small and medium-sized enterprises (SMEs) as essential to its economic bounce-back from the coronavirus. Financial technology (fintech) has a key role...
Banks and other financial institutions have long been faced with the trends of online and mobile banking adoption. Up until now, there has been little that financial institutions could do to encourage specific groups of non-actors to change the way they bank in adoption of digital services. But that...
If there is any significant intervention that has changed the financial sector and landscape over the last decade in Ghana, it is undoubtedly the emergence of mobile money. This has been made possible through the collaboration of Fintechs, Mobile Network Operators (MNO) and the Banks. It`s an undeniable fact that,...
…Banks and institutions that seek to revamp their digital frontiers with bouquet of digital platforms will cruise with efficiency, speed, consistency and appreciable returns The world is evolving and things happen when you are not looking (interesting). Leadership researchers affirm that we are living in constant crises. Thus we live...
As we all know, the world, at the end of 2019, woke up to a new pandemic, Coronavirus, i.e. COVID-19,which has since spread and affected over 200 countries and territories, as at March 2020. Our country Ghana was hopeful that the spread of the virus will not affect Ghana and...
The banking sector is experiencing competitive disruption constantly, particularly the digital segment of the sector, with competitive advantage being redefined daily. Digital disruption is occurring at every level of the financial services industry. New competitors, new channels, new processes, and new consumer expectations are shifting the banking industry paradigm. This...
Volta Regional Minister, Dr Archibald Letsa has underscored the need for government agencies to take advantage of the resource provided by the District League Table (DLT) to help develop their districts and give their citizens a better life. Rather than seeing the DLT study as a tool to name and...
A lot has been said about unemployment among university graduates, but the real unemployment headache lies below the university level, the Institute of Statistical, Social and Economic Research (ISSER), has said, expressing surprise that government’s main focus is on university graduates. In its review of the 2018 budget, the institute...
“It's entirely unacceptable for digital banking to displace the customer/financial institution relationship… The goal is building customer loyalty and extending the trusted relationship from the physical realm of brick and mortar to the digital realm.” ….. Mark Kilpatrick.   I dedicate this article to all banks, finTechs and telcos who are making...