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Surveys and Reports

The country’s already struggling stock market has not been spared the impact of deadly coronavirus pandemic as a report by Databank Research shows that...
Globally, the COVID-19 pandemic has put more pressure on businesses to find ingenious ways of serving its customers while keeping them safe. The banking...
For the majority of Ghana’s banking public, today’s Ecobank is virtually unrecognisable from the bank that opened its doors to them 30 years ago...
“It's entirely unacceptable for digital banking to displace the customer/financial institution relationship… The goal is building customer loyalty and extending the trusted relationship from...
While the Coronavirus may have forced organisations to adjust the way they operate, at Global Accelerex, it has not halted either our progress or...
The banking sector is experiencing competitive disruption constantly, particularly the digital segment of the sector, with competitive advantage being redefined daily. Digital disruption is occurring...
The novel Coronavirus pandemic and the resulting social distancing protocols are driving banks to accelerate their digital transformation strategies, with laggards likely to suffer...
For everyone, 2020 was meant to be the year of growth and development with technology at the centre of this gradual growth until COVID-19...
It is increasingly becoming clear that the entire banking ecosystem and the way consumers interact with financial institutions have been shaken as a result...
If ‘necessity is the mother of invention’, then the Coronavirus (COVID-19) pandemic has forced many around the world to rethink their daily lives from...