In today’s world, we tend to measure the performance and success of companies and organisations by their quantum of financial and material resources, and ability to make use of modern and emerging technology in adding value to their products and services. In this line of thinking, we tend to...
Two of the most frequently asked questions I receive on temperament are: “How do I know my temperament?” “Are there any templates I can utilise to better understand my temperament?” To find the answers to these queries, we shall embark on a journey.
As we observed in my earlier writings,...
Christmas is here again! For Ghanaians, it's not just a festive season but a time when the world comes to Ghana to experience the country’s cultural diversity, hospitality, music and food. The GenZs will say “it’s a Detty December!”
With the elevation of the tourism value chain driven by the...
…The Relationship Manager
“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.”….. Steve Jobbs
Dear Readers, how did you find the extracts from my first article published more than ten years ago? Funny, but its real. Its interesting that...
By Samuel OWUSU-ADUOMI
As Ghana approaches the 2024 elections, political actors face the challenge of navigating a diverse political landscape and effectively communicating with an electorate influenced by a myriad of factors. In this era of information overload, mastering the art of effective communication is not just a strategic advantage...
In the words of Albert Einstein, "we cannot solve our problems with the same thinking we used when we created them." This sentiment rings truer than ever in the context of today's rapidly evolving economic landscape. As the world hurtles towards an increasingly digital future, the way we approach...
By Grace Quaye
In recent decades, women's roles in the workforce and society have evolved significantly. However, despite these advancements, many women still face unique challenges when it comes to achieving financial independence.
From the gender pay gap to societal expectations and cultural norms, women often encounter barriers that can impede...
By Godwin GADUGA
“Managing change is not an easy task. It requires commitment, effective communication, strong leadership, and a willingness to work through resistance. It also helps to have a sense of humour and a game plan” – Godwin Gaduga
To stay ahead of new technological advancements and economic developments, companies...
Last week, we examined the changing role of the branch manager of today. The present-day branch managers, sometimes known as Business Managers or Branch Sales and Service Managers, are no longer the stereotype of an unseen and illusive boss behind a closed door. The image of the bank manager...