The customer was expectedly furious. Her order had been botched and she had come in to lodge an official complaint. Interestingly, the front line employee she encountered that afternoon was so calm, it looked unreal. As the customer got angrier as she narrated her ordeal, the front desk lady...
The West African container trade covers some twenty-five countries, with twenty possessing direct access to a coastline. It is a market that has developed greatly in recent years and is home to some of Africa’s most vibrant, promising markets, such as Nigeria, now Africa’s most populous state and a...
As I sat down quietly to listen to a radio conversation about the current Finance Minister’s position over his decision to initially reject the IMF programme but subsequently accept it brought to mind how the game called poker is played.
Pot committed is a term used in playing the poker...
Communication is a crucial aspect I consistently emphasize in my coaching sessions and speaking engagements. If you've attended any of my events, you'll notice that I stress the importance of communication in all types of relationships, especially within the workplace. In this era of virtual meetings and remote work,...
The success of any country is dependent on the collective behaviour of the nation. Generally, the people's work commitment, attitude, and hard work help determine their financial profile. However, it’s difficult to determine what should be the direction of efforts.
Here we present a secret recipe for leading Africa to...
In the previous piece, I am sure we realised how the church economy has gained ground in the bigger Ghanaian economy and is influencing our way of life as a people. The matter is critical, and there are so many angles and lenses through which to look at this....
Kindly permit me to use your medium, which undoubtedly has a far-reaching target audience, to notify the Minister for Roads and Highways (Amoako Attah) of the potential road menace that is brewing and will manifest sooner or later if it is not properly addressed.
First and foremost, the much-touted Pokuase...
Cockroaches. Yeah, I mean some people dread them! Fear is one thing all humans live with at one point or another in life. The fear of heights, loud sound and so much more seems very serious and valid. Recently, I chanced upon the power a particular kind of fear...
Business or trading activities in Ghana have traditionally been a daytime enterprise. Market-days in our cities, towns and villages have been daytime events throughout generations. These markets start preparation the night before days set aside in the community as market days. It is also of interest to note that...
By Ebenezer M. Ashley (PhD.).One of the essential “tools” identified as constituting an integral part of financial and economic trade in all countries across the globe is interest rate. The latter influences the extent to which individuals, households, businesses and economies are able to access loans and funding from...