Ghana's economic challenges can indeed be attributed to a number of factors, including reckless spending, corruption and poor leadership. One of the key challenges facing the country is high levels of public debt, which has been exacerbated by a history of reckless spending and poor fiscal management. This has led...
To earn a passage to a greener wonderland He was required to present a cleaner healthier hand A cleaner bill of health To pass from step one to step two He was to meet requirements outlined in a document or two Subsequently he subjected himself to a bouquet of medical inquiries   All results returned negative...
In some of my publications on Customer Service Excellence, I have shared thoughts on what some experts have considered ‘The Five Pillars of Customer Engagement’, namely, Awareness, Decision, Experience, Verdict, and Reference. For the purpose of this material, we will discuss in perspective the first pillar, ‘Customer Awareness’. What will...
 – keep your eye on the ball and stay attuned to the needs of the customer The past week has been very eventful for me. I was privileged to be part of a team of facilitators delivering to the leadership of a client organization in a 3-day intensive workshop out...
Growing up in the streets of Ghana, one thing was clear to baby boomers – an abundance of radio stations. In their eyes, radio was both a luxury and a requirement that should be present in every home. The access to live updates on everything from current affairs to...
We are what we eat, they say! The fun facts Did you know ‘Zea Mays’ is the scientific name for maize or corn, as we know and call it? Did you know maize is one of the world’s most widely produced and consumed cereal crop in the world? Did you know...
Indeed, an independent Judiciary is the crown jewel of a constitutional republic. We proudly associate ourselves with this truism by Justice Brett Kavanaugh of the USA. This statement is also correct in Ghana, given the fact that our Judiciary occupies a pre-eminent position in our democratic affairs. It is thus...
Embarking on a fulfilling journey in Public Relations (PR) has been a rewarding experience for me over the past seven years. From the start, I recognized the presence of seasoned industry professionals who have made significant and noteworthy impacts. Regardless of your chosen field within PR and Communications, it's crucial...
Graceful but affectionate, eminent but humble, noble but enchanting, Samira Bawumia has conducted herself with decency and finesse as a modern-day political spouse. Having burst onto the scene, through her husband's role as running mate and subsequently VP, she has been a crucible of support, magnetism, and progress. Beloved by...
The development and prosperity of Africa depends on empowering Ghanaian youth with relevant social and financial skills. As one of the youngest regions in the world, Africa's prosperity hinges on empowering its youth with the necessary skills for personal growth and overall advancement. Ghana boasts a youthful population, with...