Stepping into the dynamic world of corporate enterprises is like embarking on a journey across uncharted terrain. With over 25 years of navigating these corporate waters, I have come to understand that the true compass of any industry is the customer – the very heartbeat of our existence. Every...
A new year is a fresh chapter to rewrite the course of our lives. It gives us an orientation to correct mistakes, set new goals, create new habits and generally seek to phase-up our lives. Having entered a new year, this is a perfect time to reflect on our...
We are already two weeks into the new year, and you might not have had time to set big grandeur goals and develop the necessary action plans to back them. Don't worry, you are not late. You can choose a few popular New Year's resolutions and be fine. There...
The concept of who a customer is has more to do with life than the common reference within a business context. Simply put a customer is someone with whom we exchange value. Therefore, in a business sense, we will exchange money for a product or service. A retail store...
In today's interconnected world, where digital transformation and data-driven decision-making are paramount, the boardroom must give cybersecurity its highest priority. Cyber threats have evolved from being a technical nuisance to a critical business risk that can have profound consequences on an organization's operations, reputation, and financial health. This essay...
That employees are internal customers is nothing new. It is a fact that businesses have accepted for decades now. Tomes have been written about the concept.  Millions of hours of lectures have been spent on it. Considerable resources have been devoted to researching it. These make the idea of...
Not many Ghanaians expected the country to be ushered into a somewhat stable social and political environment in 2024. Many were those, including some journalists, who loudly proclaimed doom and agitated for political destabilisation in Ghana. My assumptions - together with evil wishes of some political and economic naysayers...
As we welcome a new year, now is an opportune moment to contemplate our financial behaviours and establish significant objectives for the upcoming months. Among the various financial resolutions, one goal that stands out for its long-term impact is cultivating mindful spending habits. In this article, we will delve...
To start with, audit or auditing is generally synonymous with an examination, investigation, review, scrutiny or verification. An audit, as a report is produced from the analysis of an organization’s operation. An organization’s business operation must be scrutinized in line with standards which are either set by law, a...
…a cause for concern Ghana's recent ranking as the 9th most financially secretive country in Africa, according to the Tax Justice Network's Financial Secrecy Index (FSI) 2022, brings to light the complexities surrounding financial secrecy and its impact on global financial systems. The FSI utilizes a combination of qualitative and...