Saturday, October 1, 2022
At its core, banking is not simply about profit but also about personal relationships… Felix Rohatyn A friend recently made a very profound statement….”As for you bankers, you act so aggressively when you are selling your products to us - and then suddenly go cold and unapproachable when the deal is...
Common Mistakes that Bankers Should Avoid “Adventure is the life of commerce, but caution is the life of banking” …Walter Bagehot Last week I looked at the ‘Tournier principles’ in great detail. Today, I will share some basic mistakes that bankers make which breach the duty of confidentiality. These inadvertent...
"You can't shake hands with a clenched fist." - Indira Gandhi  Dear Readers, based on a few requests I am repeating this two-part series first published in January 2014. It is still relevant and a guide for managers who coach new recruits on the oath of secrecy. Banks have a ritual...
  “The world is a dangerous place, not because of those who do evil but because of those who look on and do nothing” Albert Einstein Dear readers, last week I looked at the issue of whistle blowing by bank staff in banks and how real it is on the ground....
“The kinds of errors that cause plane crashes are invariably errors of teamwork and communication.” Malcolm Gladwell  How time flies. Last October, 2017 marked my fourth year of writing articles for The Risk Watch column of the Business and Financial Times newspaper. I will call it a journey of mixed...
                          ...the Causes of Errors and Financial Losses It is said that silence is golden…is it, always? Of course not. Have you ever regretted not asking for explanations to instructions given you at work? For Christians, even though we should have absolute and child-like faith in God and trust Him,...
  There is nothing wrong with staying small. You can do big things with a small team. – Jason Fried Dear Readers, I wish to crave your indulgence to repeat this article which was first published in December, 2015…. PREPARING FOR THE CLOSING BELL For financial institutions, December is a period for re-strategizing...
The Kenyan Commercial Bank robbery “NAIROBI (Reuters) - In a heist reminiscent of a Hollywood movie, Kenyan robbers spent months tunneling into the bowels of a bank located opposite a police station and stole the equivalent of half a million dollars, police said on Tuesday. Police said they had arrested...
“It is not the absence of risk that determines a program’s success but the manner in which risk is identified and managed” Dear readers, last week, I looked at the need to get the image of the risk personnel rebranded. At many training sessions, I witness the usual banter between...
“It seems that the necessary thing to do is not to fear mistakes, to plunge in, to do the best that one can, hoping to learn enough from blunders to correct them eventually.” Abraham Maslow   Dear readers, what are the images of the Chief Risk Officer or any Risk person...
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