-creating a balancing act for young bankers **This was my first article in the Risk Watch column, published in October 2013. I still find it relevant after eight years**** The Risk Watch series comprises of articles that focus on various risks faced by bankers in their daily routines and how best...
“Assertiveness is the quality of being self-assured and confident without being aggressive. it is a learnable skill and mode of communication”…Wikipedia Last week, we examined the need for continued assertiveness by bank staff despite the changing scenarios in banking under the new normal. Once again, I wish to emphasize the appreciation...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise”.  Colin...
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”  Winston Churchill When one hears the word “risk”, the immediate reaction is “Aw…problems”. This word seems to have a negative perception and is mostly avoided. Seasoned professionals however know that risk does not always...
“Civility is not simply a question of minding your manners. It is also a critical component of professional success” P.M. Forni I am sure most of you will believe that despite the opportunities being taken in these times of adversity caused by the COVID 19 pandemic, it has been one...
“Rather fail with honour than succeed by fraud” …Sophocles Last week marked the observance of International Customer Service week, celebrated by brands across the globe. On our local front some banks created unique ways of celebrating it with their customers. I also want to celebrate two persons who work...
Dear readers, I have decided to give a new twist to the Risk Watch by sharing sober reflections about some general life events which shows that it is indeed a small world. Since risk is encountered in every sphere of our lives, its management should also be holistic. An ethical...
Welcome to the concluding article of this series. As indicated earlier, this series was first published in 2014, at a time which the biggest bank scandal was the closure of Ghana Cooperative bank and Bank for Housing and Construction in 2000. This last article is an update of what...
"Know where to find the information and how to use it. That's the secret of success." - Albert Einstein (This is a continuation of a series first published in July and August 2014) Hello Readers, welcome back to the last but one article to conclude this series. Having taken you...
Our lives begin to end the day we become silent about things that matter. - Martin Luther King, Jr. Dear Readers, this article will be part of the concluding articles on the relevance of history in managing risks in financial institutions. You will realize that many of the causes of global bank...

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