“I start with the premise that the function of leadership is to produce more leaders, not more followers." — Ralph Nader Over the past decade and more, I have had opportunities to orient fresh recruits as well as fresh Management Trainees. Sometimes some of the freshly recruited “Management Trainees” carry...
“Stop selling. Start helping” – Zig Ziglar Dear customers, welcome once again to the risk watch. Banks continue to face a dilemma when opening accounts for various personalities. The semi or stark illiterates Although it is normal to assume that credit worthy and high net worth customers dress in fine clothes, it...
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”  Winston Churchill ******This article was first published in January 2018********* When one hears the word “risk”, the immediate reaction is “Aw…problems”. This word seems to have a negative perception and is mostly avoided. Seasoned professionals...
“…It’s in society’s best interests to have the most output produced with the least inputs.” Warren Buffet – Investor and world’s wealthiest man Hello dear Readers, how did you feel about the ‘Utterances from the grapevine’? Perhaps for some of you it’s no big deal, while to others it was insightful....
“Civility is not simply a question of minding your manners. It is also a critical component of professional success” P.M. Forni The following quote from “Corporate Training Materials” under the section on “Civility in the Workplace” hit me hard the first time I read it in 2015: “…Rudeness is an...
“You can’t reach for anything new if your hands are still full of yesterday’s junk”…  Louise Smith A workplace Huddle is more than just a staff meeting. It is a regular discussion in which attendees address key performance indicators and areas of improvement. These meetings can take place daily or...
“The world suffers a lot not because of the violence of bad people but because of the silence of good people” …..Napoleon Bonaparte. What is Whistle blowing? According to Wikipedia, “A whistleblower is a person who exposes any kind of information or activity that is deemed illegal, unethical, or not correct within an organization that is...
... today, it is our leaders. tomorrow, it could be me or you! “If you see that someone’s beard is on fire, fetch water and put it beside you” -- Akan Proverb A Period for Sober Reflections I am writing this article with a heavy heart because it is time for us...
In my first articles of 2023, I promised to share great success stories of organisations who have built on their uniqueness to showcase their brand. I started with Opportunity International Savings and Loans whose uniqueness in the microfinance sector has benefitted from 39 awards within four years. Today I will...
This is the concluding article on the series on the risk managers and the characteristics required of them. The Image of The Risk Manager Earlier on, we looked at some interesting perceptions that some staff of financial services have about their Risk Personnel: They are trouble makers and always ready to...