There is nothing wrong with staying small. You can do big things with a small team. – Jason Fried
Dear Readers, I wish to crave your indulgence to repeat this article which was first published in December, 2015….
PREPARING FOR THE CLOSING BELL
For financial institutions, December is a period for re-strategizing...
In my first articles of 2023, I promised to share great success stories of organisations who have built on their uniqueness to showcase their brand. I started with Opportunity International Savings and Loans whose uniqueness in the microfinance sector has benefitted from 39 awards within four years.
Today I will...
"It is an axiom nowadays that no bank fails for lack of capital; unprofitable lending is always the underlying cause." -- James Grant, author of Money of the Mind: Borrowing and Lending in America from the Civil War to Michael Milken
Last week, we looked at how some loan officers are...
“I have learned that people will forget what you said. People will forget what you did. But people will never forget how you made them feel.” Maya Angelou, 1928-2014
Today, I have decided to dedicate my page to all employees of organizations I have had contact with, who work straight...
The ultimate dream of every financial institution is to climb the global corporate ladder to be one of the best if not the best already. To achieve this, there is a need for the banks’ strategic plans to include a more balanced risk management approach to secure the bottom-line...
“Life is like riding a bicycle. To keep your balance, you must keep trying”…… Albert Einstein
Today marks the concluding article on moving forward in 2021 with the lessons learnt. This method of re-strategizing with facts and figures seems more likely to be sustainable. So far, I have highlighted various...
“Too many security officers live day to day. They just want to be treated with dignity” ---John Wilson
Dear Readers, please read this post carefully. It went viral on social media recently, but after reading it, I started feeling guilty about some of the issues involved because most of us...
“Rather fail with honor than succeed by fraud”. Sophocles
Last week, I looked at the resurgence of digital frauds which is emanating from the increased use of digital banking by customers. It is always a fact that not every customer can take advantage of this opportunity of contactless banking. This...
"A boss creates fear, a leader confidence. A boss fixes blame, a leader corrects mistakes. A boss knows all, a leader asks questions. A boss makes work drudgery, a leader makes it interesting." - Russell H. Ewing
I have looked at how successful persons have been noted to take calculated...
“Your most unhappy customers are your greatest source of learning” ~ Bill Gates
The bank and customer relationship or the contract terminates by closure of the account at the request of either party. This can be by mutual agreement, or after a customer has transferred the balance on the account. However...