“Quitters never win, and winners never quit”
****This article was first published in February 2020***
Whenever I watch how some local entrepreneurs’ businesses collapse, causing loss of jobs and reputational damage, I find myself filled with mixed emotions. However the interesting thing about famous successful personalities who “fail” is, THEY LEARN...
The ultimate dream of every financial institution is to climb the global corporate ladder to be one of the best if not the best already. To achieve this, there is a need for the banks’ strategic plans to include a more balanced risk management approach to secure the bottom-line...
“The biggest concern for any organisation should be when their most passionate people become quiet. Never push loyal employees to the point where they no longer care”!
I am a loyal fan/follower of Brigette Hyacinth, who is a bestselling Author, and an International Keynote Speaker on Leadership, Management, HR, Digital...
“It is not the absence of risk that determines a program’s success but the manner in which risk is identified and managed”
Dear readers, last week, I looked at the need to get the image of the risk personnel rebranded. I always observe the usual banter between the compliance/risk staff,...
It is just over a year ago, when we first heard of the COVID -19 virus and its devastation among the people in China. We thought it was too far away to get close to Ghana. Now it is with us in our churches, schools, workplaces and even in...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise.” Colin...
In my first articles of 2023, I promised to share great success stories of organisations who have built on their uniqueness to showcase their brand. I started with Opportunity International Savings and Loans whose uniqueness in the microfinance sector has benefitted from 39 awards within four years.
Today I will...
“I start with the premise that the function of leadership is to produce more leaders, not more followers." — Ralph Nader
Over the past decade and more, I have had opportunities to orient fresh recruits as well as fresh Management Trainees. Sometimes some of the freshly recruited “Management Trainees” carry...
To me, character in a person is judged by the decisions that are made under pressure.-Bryan Cranston
Dear Readers, last week I examined some aspects of pressure being given to various staff who handle loans. Pressure can come from both internal and external sources. In this final edition of advocating...
“It's entirely unacceptable for digital banking to displace the customer/financial institution relationship… The goal is building customer loyalty and extending the trusted relationship from the physical realm of brick and mortar to the digital realm.” ….. Mark Kilpatrick.
I dedicate this article to all banks, finTechs and telcos who are making...