…it is a small world indeed
This article is being featured again after a few years of publication. It is still relevant because I have been reflecting on some life events which shows that it is indeed a small world.
Since risk is encountered in every sphere of our lives, its...
"It is an axiom nowadays that no bank fails for lack of capital; unprofitable lending is always the underlying cause." -- James Grant, author of Money of the Mind: Borrowing and Lending in America from the Civil War to Michael Milken
Last week, we looked at how some loan officers are...
Last week, I created an awareness of the need for banks as corporate bodies as well as individual bankers to pay closer attention to the paradigm shift in banking and have a serious change of mindset, as a pre-requisite to moving on. This period of self-reflection is to identify...
“The biggest concern for any organisation should be when their most passionate people become quiet. Never push loyal employees to the point where they no longer care”!
I am a loyal fan/follower of Brigette Hyacinth, who is a bestselling Author, and an International Keynote Speaker on Leadership, Management, HR, Digital...
This is a continuation of key roles expected of the modern branch manager. Some of which are excerpts from my book. Read on…
Using Technology to Improve Customer Service
More companies are using technology to handle customer service in an efficient and cost-effective way. In addition, data management, analytics and insight-driven...
“Nothing is impossible, the word itself says I'm possible"!
-Audrey Hepburn
It seems heart-warming to see how opportunities are being taken amidst the COVID 19 crisis. Living in this era brings with it, mixed emotions- the good, the bad and the ugly. For every venture that institutions are undertaking, it has...
“It is not the absence of risk that determines a program’s success but the manner in which risk is identified and managed”
Dear readers, last week, I looked at the need to get the image of the risk personnel rebranded. I always observe the usual banter between the compliance/risk staff,...
A dream doesn't become reality through magic; it takes sweat, determination, and hard work." --Colin Powell
What’s keeping top company executives awake at night?
This week, I wish to dedicate my column to Bank Executives in Ghana, especially the CEOs. Why am I doing that? Someone would ask: “Are they not the...
“...I say, that Power must never be trusted without a check.”
― John Adams, Adams-Jefferson Letters
This article is an extract from one of the chapters in my book- “The Modern Branch Manager’s Companion” published in March, 2021. Segregation of duties is an ever-ready principle in banking that sometimes get under-rated. Please...
"To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity." – Douglas Adams
Hello readers, I am still publishing some extracts of my second book “MY FRONT DESK EXPERIENCE – A YOUNG BANKER’S STORY, (published in 2016) which...