“The corporate training industry is constantly evolving to accommodate trainer needs and technology advancements. Throughout history, it has proven its importance time and time again.”
We are in interesting times. Although I have been conducting virtual training and in-person training sessions separately, I recently had to conduct a combination of both,...
“Let us not look back in anger or forward in fear, but around in awareness”. — James Thurber
Last week, we examined various issues that make banks vulnerable to the outside world through various lapses. This is a continuation of various reminders:
Cash limits
Gone are the days when branch managers preferred...
– is it an obstacle in modern banking? (4)
"When we are no longer able to change a situation - we are challenged to change ourselves." - Viktor Frankl
Segregation of Duties in The Traditional Lending Process
The fourth revolution has made utmost use of digitalization to ensure seamless delivery of...
– is it an obstacle in modern banking?
“...I say, that Power must never be trusted without a check.”
― John Adams, Adams-Jefferson Letters
Definition and general description
A Separation of Duties (SoD) is the concept of having more than one person required to complete a task. In business, the separation by sharing of more than...
– a good risk management strategy
“Challenges are what make life interesting and overcoming them is what makes life meaningful.” – Joshua J. Marine
Dear readers, last week I shared titbits on how morning huddles can be utilized effectively as a risk management tool. Before I continue, I wish to reiterate...
– a good risk management strategy
“You can’t reach for anything new if your hands are still full of yesterday’s junk”..
Louise Smith
A workplace Huddle is more than just a staff meeting. It is a regular discussion in which attendees address key performance indicators and areas of improvement. These meetings can...
Welcome to the concluding article on how bankers can cretae an effective risk management system with security guards.
The Dangers surrounding the few Bad Nuts among Security Guards
Let us look at some of the dangers that a few bad nuts facing similar situations can put the institution into. For purposes...
“Treat your customer, as you want to be treated as a customer." Catherine Pulsifer
As intimated last week, this series was first published in this newspaper several years ago, but since the issues are still relevant, I am continuing. Before that, let me give a “shout out” to a security guard...
Internal Controls in Banks
Internal controls are important in banking. Managers are obliged to protect the assets, reputation and the people in the business. This is very important to employees who are likely to feel protected from false accusations. A bank with sound internal controls promotes trust among employees. Excuses...
Dear readers, the above diagram shows the typical processes one goes through to acquire a customer’s consent to open an account. It is a mutually satisfying experience, but it can be quite tedious for both the staff and the customer. Maintaining the status and keeping the customer delighted with...