“Rather fail with honor than succeed by fraud”. Sophocles Last week, I looked at the resurgence of digital frauds which is emanating from the increased use of digital banking by customers. It is always a fact that not every customer can take advantage of this opportunity of contactless banking. This...
“Nothing is impossible, the word itself says I'm possible"! -Audrey Hepburn It seems heart-warming to see how opportunities are being taken amidst the COVID 19 crisis. Living in this era brings with it, mixed emotions- the good, the bad and the ugly. For every venture that institutions are undertaking, it...
It is just over a year ago, when we first heard of the COVID -19 virus and its devastation among the people in China. We thought it was too far away to get close to Ghana. Now it is with us in our churches, schools, workplaces and even in...
“Life is like riding a bicycle. To keep your balance, you must keep trying”……  Albert Einstein Today marks the concluding article on moving forward in 2021 with the lessons learnt. This method of re-strategizing with facts and figures seems more likely to be sustainable. So far, I have highlighted various...
“Ethics is knowing the difference between what you have a right to do and what is right to do”. Potter Stewart Last week, I discussed the implications of the new Code of Ethics and Business Conduct recently launched by the Chartered Institute of Bankers, Ghana.  It has come at a...
Quote from Warren Buffet: “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently. You have to be wary in life as well as business. It’s a little scary to think about how easy it is to...
“We stand on the brink of a technological revolution that will fundamentally alter the way we live, work, and relate to one another. In its scale, scope, and complexity, the transformation will be unlike anything humankind has experienced before.” – Klaus Schwab, Founder and Executive Chairman, World Economic Forum Geneva  The...
…. the causes of errors and financial losses **This article was first published in Dec, 2017** It is said that silence is golden…is it always? Of course not. Have you ever regretted not asking for explanations to instructions given you at work? For Christians, even though we should have absolute and...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise”.  Colin...
Dear readers, we are all aware of the great strides that the banking industry is making to create convenience and great customer service to customers. However, there is one segment of society who are facing some challenges with the current banking practices. You can take today’s article with a pinch...

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