"Know where to find the information and how to use it. That's the secret of success." - Albert Einstein (This is a continuation of a series first published in July and August 2014) Hello Readers, welcome back to the last but one article to conclude this series. Having taken you...
“We have problems with our physical security, operational security through to management.” …Kevin Mitnick The Kenyan Commercial Bank robbery “NAIROBI (Reuters) - In a heist reminiscent of a Hollywood movie, Kenyan robbers spent months tunneling into the bowels of a bank located opposite a police station and stole the equivalent of...
It is just over a year ago, when we first heard of the COVID -19 virus and its devastation among the people in China. We thought it was too far away to get close to Ghana. Now it is with us in our churches, schools, workplaces and even in...
“Learn everyday, especially from the experiences of others. It is cheaper’… Jim Bogle Dear Reader, I hope my last article refreshed your memory of some basic banking concepts which can never be replaced or done away with. The fraud case involving the American banking officer happened in a traditional...
Last week, I created an awareness of the need for banks as corporate bodies as well as individual bankers to pay closer attention to the paradigm shift in banking and have a serious change of mindset, as a pre-requisite to moving on. This period of self-reflection is to identify...
  “Ignoring technological change in a financial system based upon technology is like a mouse starving to death because someone moved their cheese” – Chris Skinner  Digital banking and most often, mobile banking has created huge opportunities in terms of social inclusion and accessibility. This is furthermore important now, when the world...
“Nothing is impossible, the word itself says I'm possible"! -Audrey Hepburn It seems heart-warming to see how opportunities are being taken amidst the COVID 19 crisis. Living in this era brings with it, mixed emotions- the good, the bad and the ugly. For every venture that institutions are undertaking, it has...
“A brand is defined by the customer’s experience. The experience is delivered by the employees” ….. Shep Hyken Last week, I highlighted a series of concerns currently being expressed among some bank staff working in the digital banking era. Their concerns mostly harbour around the positive but intrusive 4th Industrial...
I am sure most of you will believe that despite the opportunities being taken in these times of adversity caused by the COVID 19 pandemic, it has been one of the most challenging years in our lifetime. The scale of human lives loss is so catastrophic that it is likened...
Dear readers, I have decided to give a new twist to the Risk Watch by sharing sober reflections about some general life events which shows that it is indeed a small world. Far from being a preacher, it is these reflections that makes us sit up and think again...