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The stats speak for themselves (cont’d) …A look at some critical...

The friendlier the better Every year, a number of organisations come up with their annual look at the world’s friendliest people. I always look forward...

Eastwood Anaba preaches positive attitude to customers

The President of Eastwood Anaba Ministries (EAM), Reverend Eastwood Anaba, has strongly rebuked the poor attitude of some staff to their clients, noting that...

The stats speak for themselves (cont’d) …A look at some critical...

When it comes to problem resolution, THE QUICKER THE BETTER “Haste makes waste” or so we are told. But the same people who told us...

The stats speak for themselves (cont’d) A Look at Some Critical...

To be known as a unique individual, for who you are and not just a face in the crowd, is a great feeling. To...

The stats speak for themselves (cont’d) A Look at Some Critical...

Online Pressure Works: Dealing with Keyboard Warriors and Social Influencers If you were to ask me, I would say, without mincing words, that the scariest...

Customer experience modelling for startups and others

We all know that brands like, for example, Coca Cola, Virgin, Apple and Google are some of the most valuable brands in the world....

Customer service to improve tremendously next year – GCB MD

The Managing Director of GCB Bank, Mr. Anselm Ray Sowah, said that the quality of Customer Service in the bank will see a major...

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