Commercial real estate refers to properties (buildings or land) used entirely to generate profit or for business purposes, it includes office spaces, warehouses, retail spaces, and industrial parks. The commercial real estate market in Ghana has grown significantly in recent years, driven by the country's overall economic growth and...
– be consistently above average every single time! This quote by Henry Ford is so profound, “It is not the employer who pays the wages. Employees only handle the money. It is the customer who pays the wages”. Customer-centred culture is not accidental; it happens as a consequence of deliberate...
…When customer service goes online We have truly gone digital. If this is news to you, you might have arrived here on this Planet just within the past few minutes. Because if you have spent even just half an hour here, you definitely might have found out that we are...
When President Nana Addo Dankwa Akufo-Addo was sworn into office on 7th January 2017 as President of the Republic of Ghana for his first term, his inaugural address included, inter alia, an invitation to all Ghanaians to be citizens and not spectators. This is what he had to say:...
There is this kenkey woman in my neighbourhood who has gotten the rough texture of good kenkey just right. Unlike the rest who wrap up balls of smooth banku and ‘almost-bankus’ in ‘ahaban’ and call them kenkey, this seller keeps the unpretentiousness characteristic of good kenkey intact. You see,...
The economic and geopolitical exigencies globally are now characterised by the emergence of new trade agreements in response to fast-changing global dynamics. One such pact is Agenda 2063; it was adopted at a summit convened by the African Union in 2015, with the aim of setting out a plan...
Lessons from South Korea, Taiwan, Singapore and Malaysia Several countries have used borrowing strategically to drive economic growth and development. These countries, including South Korea, Taiwan, Singapore and Malaysia, have invested heavily in infrastructure, education and healthcare, and provided incentives for private investment in key industries. These investments have led...
“Do what you do best, and outsource the rest.” Peter Drucker – Management consultant, educator, and author Financial services businesses throughout the world are increasingly using third parties to carry out activities that the businesses themselves would normally have undertaken. Industry research and surveys by regulators show financial firms outsourcing...
The business world has gone through some major changes in recent years, and the way companies communicate with employees and stakeholders hasn't been left out. With the rise of new technologies and changing workplace culture, the way organisations communicate horizontally and downward has changed a lot. Let's dive in...
A young African man - after about ten years of working in a regular job, attending church regularly, attending pastoral classes, and holding bible study sessions in his home - becomes convinced about the call of God in his life and obeys this call to start his own church....