Soft skills play a crucial role in consistently achieving excellence in various aspects of life such as business, relationships, leadership, and daily interactions. These...
…Dealing with customer service personnel with disabilities
Sarah was always aware that doing what she loves was always going to come with some challenges. Serving...
By Ebenezer Ashley (PhD.) & Nana Ekua Agyepong-Boateng.
Gold proved to be a unifier in medieval ages. For instance, King (2021) recalled the Spanish explorers,...
In today's discussion about Environmental, Social, and Governance (ESG), let's start with a story about salt. This mineral is a fundamental part of human...
...navigating the political landscape with social listening in the 2024 elections
Dear Esteemed Readers,
As we embark on the promising journey that is the new year,...
By Kofi Anokye OWUSU-DARKO (Dr)
As Ghana prepares for its national elections on December 7, 2024, the integrity of the electoral process is under increasing...
…aim at measures that will ensure that you transform repeat customers into loyal clients
The rationale of a well-thought-out customer experience strategy is to deliver...
