By Isaac K. FRIMPONG
Retirement age, a pivotal stage marking the withdrawal of statutory workers from active work, holds a unique significance in Ghana, much like in many countries globally. This is where retirees are expected to start enjoying pensions and other retirement benefits. In Ghana, the retirement age is...
Establish a firm footing by keeping a keen eye on the right levers
Mahatma Gandhi may be known as a political figurehead whose role in India, arguably has been pivotal in that country’s political and economic progress. He is credited with the following quote surprisingly, “A customer is...
The merchandising of ‘Kumkum Bhagya’ as a soap opera on our screens should forever be an indelible case study for all and sundry pursuing marketing courses in our country.
Its overall marketing and sales strategy was impeccably executed.
Everything that was basically built around Kumkum Bhagya regarding marketing and sales of...
Many were the doubting Thomases when I started my prostate cancer campaign. This is due to the fact that they practically have no knowledge about my background as a Naturopathic doctor. Besides, it is rare for such practitioners to have such knowledge on the disease due to the perception...
“You can’t reach for anything new if your hands are still full of yesterday’s junk”… Louise Smith
A workplace Huddle is more than just a staff meeting. It is a regular discussion in which attendees address key performance indicators and areas of improvement. These meetings can take place daily or...
What happens or where does one go when a regulator gets it ‘all wrong’?
Regulations address a broad range of issues and can be classified by their objectives. These include safety (for example, food, products), privacy (for example, financial information), protection (for example, intellectual property), environmental (for example, pollution), labor...
In celebrating the liberation from Donald Trump’s misrule, we must not forget that Trump’s presidency embodied the raw politics of US white supremacy. He often spoke like a segregationist Southern governor of the 1960s; and, after losing the 2020 election, like a secessionist senator on the eve of the...
“If you make customers unhappy in the physical world, they might each tell SIX friends. If you make customers unhappy on the Internet, they can each tell SIX THOUSAND friends.” Jeff Bezos
Customer Exits and Risk
Dear bankers, I am sure you have all gone through a painful customer exit...