Saturday, October 1, 2022
If you don’t want to end up like Kwaku Frimpong by year’s end, managing your personal finances should be a top priority skill on your to-do list. Personal finance management is about understanding your financial situation, being financially disciplined and taking control of how money comes and goes in...
“If you make customers unhappy in the physical world, they might each tell SIX friends. If you make customers unhappy on the Internet, they can each tell six thousand friends.”  Jeff Bezos    Customer Exits and Risk Dear bankers, I am sure you have all gone through a painful customer exit before. Someone...
Quick Announcement! The Writers & Readers’ Grotto resumes this Sunday, August 30, 2020, at the Bambu Centre at Adenta. This Edition, dubbed the Authors’ Edition, will feature conversations about writing and publishers. There will be a lot of authors to share their experiences. It will be quite the reopening after...
A self-fulfilling prophecy. That is what it is popularly referred to. It is simply defined as “a prediction that causes itself to come true.” There are generally two kinds of self-fulfilling prophecies. There are the self-imposed prophecies which, as the name denotes, we impose on ourselves. We are about...
This week, G7 leaders will convene to discuss Afghanistan. It’s crucial that the G7 leaders think clearly about the important objectives for Afghanistan in order to avoid adding yet another cycle of misery, bloodshed, and mass refugee flows.   Above all, they should use the meeting merely to coordinate policies...
Today marks another milestone in the historical exploration of global aviation, which is worth acknowledging as it marks its 118th birthday. The success of the historical evolution in the aviation industry could be attributed to the "Aero Dare devils" who through uncalculated risks, fine-tuned experiments to make aviation what it...
Last week, I created an awareness of the need for banks as corporate bodies as well as individual bankers to pay closer attention to the paradigm shift in banking and have a serious change of mindset, as a pre-requisite to moving on. This period of self-reflection is to identify best...
…Waiting time guarantees and customer experience This is far from an ideal world. I have said it once and I will say it again. This world is far from ideal. If it were, in the very least, there would be no queues. People will get what they want, exactly when...
African nations can vastly improve their economic potential by ensuring that children are well nourished, says Sihle Mooi, South Africa country director at ForAfrika, the continent’s largest indigenous non-governmental organisation. Good nutrition is essential for the academic performance that is required for young people to succeed in a modern knowledge...
...how SmartPhone, Smart Business is leading the way for women-led micro enterprises There is a growing body of empirical literature that continues to confirm economically empowering women is the singlemost important driver of wider national and regional development. This has not always been the case. The uneven distribution of resources...
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