Reducing inequalities within and among countries is the tenth goal of the United Nations Sustainable Development Goals (UNSDG-10).
Inequalities related to income and structural and systemic discrimination are major causes of concern worldwide. They threaten long-term social and economic development, limit poverty reduction and negatively affect opportunities for better livelihoods...
I only feel angry when I see waste. When I see people throwing away things we could use.
---Mother Teresa
Environmental integrity means that your actions with regard to the environment match your felt or expressed priorities and values with regard to the environment. It is a condition where the...
Effective communication serves as the lifeblood fuelling the success of every thriving organisation. Open and transparent communication within the workplace is paramount to ensure smooth operations, foster collaboration and drive positive outcomes. It serves as the vital conduit through which ideas, information and feedback flow, facilitating seamless operations, fostering...
In the ever-evolving landscape of the financial industry, banks around the world are embracing cutting-edge technologies to enhance customer experience and meet the diverse needs of their clients. Creditably, banks in Ghana are welcoming this transformation. At the forefront of this digital transformation is Artificial Intelligence (AI), a revolutionary...
…Dealing with customer service personnel with disabilities
Sarah was always aware that doing what she loves was always going to come with some challenges. Serving customers and making them happy was all she had always wanted to do. But she knew that was not going to be easy. For instance,...
BII commits $10 million to innovative SDG Outcomes Fund.
First fund dedicated to development impact bonds in low and middle-income countries globally.
BII’s commitment will help demonstrate viability of development impact bonds as an effective funding tool to unlock maximum impact within underserved communities.
British International Investment (BII), the...
Every organization relies on some amount of information for its operations. Information is generally processed from data and organized for the end-user to understand its contents. In a technological space, the process of gathering and processing data is much easier with the use of software applications and tools in...
Treat your customer, as you want to be treated as a customer." Catherine Pulsifer
Dear Readers, it has been almost a decade roller coaster on the “RISK WATCH” journey. After exiting mainline banking practice of almost three decades, I have for eight years looked at banking services through the eye of...
The talk on climate change couldn’t be over-emphasised; so much of our forests are being burnt, causing a dangerous amount of carbon to be emitted right back into the atmosphere. Drought and wildfire are on the news again. Canada has had its fair share of wildfires this summer alone....
For a time, in the aftermath of the global pandemic of COVID-19 and coupled with the Russia-Ukraine war, the world faced possibly the worst economic outlook for a generation. However, their effect on the Ghanaian economy is so pervasive, contrary to the evidence in the context of African nations...