The rules enforcers: When front line employees have to deal with misbehaving customers

A1 You can heat up your cake and halve it You can also heat up your cake in halves But you cannot bake your cake in halves

Parents have become increasingly frustrated with the 2026 Senior High School (SHS) placement exercise, resulting in considerable public debate and criticism of the Ministry of Education and the Ghana Education Service (GES).

Millions of young Africans enter the labour market every year, but traditional formal job creation falls short of demand. Many young workers remain in low-wage or informal jobs with little security.

Many colonial dwellings across Ghana, at least, are located outside the villages of the people. Today, I am taking you on a brief tour of Kpando-Todzi.

When asked what Ghana had taught her about power, Dr. Jemima Nunoo stopped the question in its tracks. “That's kind of the wrong question to ask me,” she says. “I didn't really learn anything about power from here. I was 29 when I moved here.”

Rabiu Alhassan has been elected to the board of the International Fact-Checking Network (IFCN), a significant milestone that places the journalist and media entrepreneur at the centre of global conversations on misinformation, disinformation and information integrity.

Why can a confident executive become reserved at church, a quiet employee become assertive at home, or a sociable individual become cautious in a political environment?

Africa’s climate-finance debate has too often been reduced to one question: where will the money come from? That is the wrong place to stop.