The Sales and Marketing Function Experience is not what happens to you. It is what you do with what happens to you. Don’t waste your...
“Treat your customer as you want to be treated as a customer" - Catherine Pulsifer    Dear Readers, welcome to the concluding part of my take on...
“Too many security officers live day to day. They just want to be treated with dignity” ---John Wilson Dear Readers, please read this post carefully....
  "Commitment in the face of conflict produces character." - Mark Twain Dear readers, last week I shared some sentiments about how relationship banking can be...
At its core, banking is not simply about profit but also about personal relationships… Felix Rohatyn A friend recently made a very profound statement….”As for you...
Common Mistakes that Bankers Should Avoid “Adventure is the life of commerce, but caution is the life of banking” …Walter Bagehot Last week I looked...
"You can't shake hands with a clenched fist." - Indira Gandhi  Dear Readers, based on a few requests I am repeating this two-part series first...
  “The world is a dangerous place, not because of those who do evil but because of those who look on and do nothing” Albert...
“The kinds of errors that cause plane crashes are invariably errors of teamwork and communication.” Malcolm Gladwell  How time flies. Last October, 2017 marked my...
                          ...the Causes of Errors and Financial Losses It is said that silence is golden…is it, always? Of course not. Have you ever regretted not...