“Nothing is impossible, the word itself says I'm possible"! -Audrey Hepburn It seems heart-warming to see how opportunities are being taken amidst the COVID 19 crisis....
Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made...
  “Ignoring technological change in a financial system based upon technology is like a mouse starving to death because someone moved their cheese” – Chris Skinner  Digital...
"Challenges are what makes life interesting. Overcoming them is what makes life meaningful" -- Joshua J. Marine In this era of pandemics, all banks are reminding...
This week, I am starting a series that reflects many bankers’ headaches: Losing customers. It is important to reflect on what a bank is...
To me, character in a person is judged by the decisions that are made under pressure.-Bryan Cranston Dear Readers, last week I examined some aspects...
The Sales and Marketing Function Experience is not what happens to you. It is what you do with what happens to you. Don’t waste your...
“Treat your customer as you want to be treated as a customer" - Catherine Pulsifer    Dear Readers, welcome to the concluding part of my take on...
“Too many security officers live day to day. They just want to be treated with dignity” ---John Wilson Dear Readers, please read this post carefully....
  "Commitment in the face of conflict produces character." - Mark Twain Dear readers, last week I shared some sentiments about how relationship banking can be...