“Rather fail with honour than succeed by fraud” …Sophocles
Last week marked the observance of International Customer Service week, celebrated by brands across the globe. On our local front some banks created unique ways of celebrating it with their customers. I also want to celebrate two persons who work...
Dear readers, I have decided to give a new twist to the Risk Watch by sharing sober reflections about some general life events which shows that it is indeed a small world.
Since risk is encountered in every sphere of our lives, its management should also be holistic. An ethical...
Welcome to the concluding article of this series. As indicated earlier, this series was first published in 2014, at a time which the biggest bank scandal was the closure of Ghana Cooperative bank and Bank for Housing and Construction in 2000. This last article is an update of what...
"Know where to find the information and how to use it. That's the secret of success." - Albert Einstein
(This is a continuation of a series first published in July and August 2014)
Hello Readers, welcome back to the last but one article to conclude this series. Having taken you...
Our lives begin to end the day we become silent
about things that matter.
- Martin Luther King, Jr.
Dear Readers, this article will be part of the concluding articles on the relevance of history in managing risks in financial institutions. You will realize that many of the causes of global bank...
“A stitch in time saves nine”… An American proverb
(This is a continuation of a series first published in July and August 2014)
Hello my Readers, I hope you had a good week and were not too disturbed about the history and list of bank runs experienced over the centuries. If...
"Remember that failure is an event, not a person." - Zig Ziglar
(This is a continuation of a series first published in July and August 2014)
The MICR cheque book
In 1959 a standard for machine-readable characters (MICR) was agreed and patented in the U.S. for use with cheques. This opened the...
“With the rapid pace of technological development, most employees have realized that they will need to become lifelong learners to remain competitive in today’s workplace. With the continuous emergence of new technologies and new business practices, the skills that were required to succeed yesterday are not the same as...
“The corporate training industry is constantly evolving to accommodate trainer needs and technology advancements. Throughout history, it has proven its importance time and time again.”
We are in interesting times. Although I have been conducting virtual training and in-person training sessions separately, I recently had to conduct a combination of both,...
“Let us not look back in anger or forward in fear, but around in awareness”. — James Thurber
Last week, we examined various issues that make banks vulnerable to the outside world through various lapses. This is a continuation of various reminders:
Cash limits
Gone are the days when branch managers preferred...