The Service Recovery Paradox—that phenomenon whereby aggrieved customers whose problems are resolved satisfactorily become more loyal than customers who have not had any issue—is...
To further develop the capital market, it is imperative that regulators initiate measures to ensure institutional money managers, on a daily basis, value their...
Two weeks ago, Standards and Poor, one of the world’s leading credit rating agency lowered Ghana's long-term foreign and local currency sovereign credit ratings...
The Ghana-Turkey economic relationship has grown from strength to strength especially in the last decade as Turkey’s overall Africa policy began to take shape....
In fact, no set of cybersecurity measures can be said to be 100% guaranteed; so feel free to report breaches when they occur, and...
All other things being equal, a proposed levy on selected tree crops is expected to generate about US$10million in its first year of implementation.
The...
In today's world, the internet has paved the way for the advancement of humanity into a new era. From Polokwane to Accra to Nairobi...
In case you haven’t heard, on Thursday, 20th January 2022, a large explosion occurred along the Tarkwa-Bogoso-Ayamfuri road after a truck transporting mining explosives reportedly...
Ghana’s current Customer Satisfaction Score (CSS) now sits at 66.26 percent - an improvement on what was recorded the previous year, a 2021 Ghana...
“Learn everyday, especially from the experiences of others. It is cheaper’… Jim Bogle
Dear Reader, I hope my last article refreshed your memory of...