CHAPTER 3 When Your Neighbour’s Beard is On Fire… You know what they say, if you see your neighbour’s beard on fire… you go into...
In some of my publications on Customer Service Excellence, I have shared thoughts on what some experts have considered ‘The Five Pillars of Customer...
Reinsurance is basically an insurance protection for insurance companies after they have taking up risks from the insured (individuals, corporation and government). Reinsurance is...
The narrative that underpins the current global economic system is in the midst of a transformative plot twist. Since the end of World War...
The good news story of Africa’s economic development over the past decades has been called into question by recent events, which threaten to undo...
The fight for equal rights for women began in the early 1900s. Women embarked on various campaigns to demand basic necessities such as shorter...
…the story behind Abukay Cuisine The COVID-19 pandemic's shock has had a significant effect on businesses, compelling many to employ strategies, including having to decrease...
...Restructuring our thoughts and leaving a lasting legacy for the next generation On Sunday, 5th March, 2023, I received an invitation to speak to...
“A sin against a brother or sister is an offence against the gods.” – Akan proverb Ever since Karl Marx, the German philosopher and economist,...
Communication is the solvent of all problems and is the foundation for personal development –Peter Shepherd Prolific American playwright and essayist Arthur Miller once described...