TITLE: New Frontiers in Hospitality and Tourism Management in Africa
Edited by Michael Z. Ngoasong, Ogechi Adeola, Albert N. Kimbu and Robert E. Hinson Springer Nature, Switzerland AG, 2021, 278 pp
For...
The deployment of Artificial Intelligence (AI) and Machine Learning (ML) in recent years have greatly impacted our social and economic lives in unimaginable ways....
– tactfully manage the transition to an omnichannel regime for better effect
The customer lifecycle journey begins when the customer becomes aware of your brand,...
There were positive signs in the last year globally, as tourism-recovery accelerated to reach 65% of pre-pandemic levels. COVID-19 hit the tourism industry hard;...
