Learn about customer needs and insights from all parts of your organisation
The quest to become Customer-centric is commonplace in most businesses where customer-facing is a core activity. Many of such businesses are quick to tag themselves as customer-focused and invest great effort and resources to make this known...
Occupational fraud is still a problem in the workplace. It encompasses a wide range of undercover crimes committed by employees at all levels of a company's hierarchy. Corporate scandals fuelled by a dysfunctional board of directors and/or management team result in external and widespread harm.
Even if it entails misleading...
“The Agyenkwa E-levy currently before parliament will however be imposed on the amount transferred in contrast to the repealed VAT that was imposed on the related charges. A transfer of the same GH¢1m is therefore expected to attract a levy of GH¢17,500 - representing 1.75% of the amount transferred....
On Thursday, 7th January 2021, a few minutes after the swearing-in of the president-elect, Nana Addo Dankwa Akufo-Addo, a few thoughts ran through my mind about the advancement of our cherished country, Ghana. Generally, official ceremonies do not appeal to me much until there is an effort from all...
As of early 2021, over 157 countries globally require mandatory SIM registration with some level of proof of identity. A good number of these countries empower mobile operators to validate customers’ ID credentials against a government database or token. However, there is lack of comprehensive data protection or privacy...
Funding has become a major problem for most firms in terms of funding their day-to-day activities and operation. Various costs need to be covered, such as equipment, stock and paying bills. In view of this, corporations often need to raise funds, or capital, to expand their businesses. However, companies...
Preamble: When it comes to wealth creation, you need to start with a solid plan. A plan that is personalized to your situation, and one that is appropriate to meet your financial goals and objectives. This is because everyone is different, so every plan should be unique. Building a...
