…aim at measures that will ensure that you transform repeat customers into loyal clients
The rationale of a well-thought-out customer experience strategy is to deliver...
“The hands that make mistakes belong to those who work.” – African proverb
“To kill an error is as good a service as, and sometimes even better...
Is sales hard? Sales positions have been around for thousands of years, but that doesn’t mean they have stayed the same. So yes, sales...
In a recent Enterprise Computing Ltd (ECL) VMware-Andurar event, held in Accra on September 27th 2023, the company educated the business community and highlighted...
…paving the way for sustainable farming revolution
In an era marked by relentless global challenges such as climate change, diminishing biodiversity, and food insecurity, regenerative...
Almost every liability insurance policy has a coverage trigger which states, “legally obligated to pay”. Insurance do not pay for something unless an insured...
The old banking supremacy of the medieval Italian houses of Peruzzi and Medici of Florence first passed to Antwerp in Flanders. English, German, and...
…Daaavi and the Strange Banker at Kpeme!
In the early 1990s, my family embarked on a new adventure as we relocated to Kpeme in the...
The debate over the difference between tactics and strategy is as rich as it is enduring. In his seminal 1996 article in the Harvard...
Climate change is tagged these days as one of the most pressing challenges of our time, requiring innovative and sustainable solutions. One such solution...