“Your most unhappy customers are your greatest source of learning” ~ Bill Gates Dear reader, welcome to a new series involving the painful customer losses. The bank and customer relationship or the contract terminates by closure of the account at the request of either party.  This can be by mutual agreement,...
Banks are in the business of assuming and managing risks and by virtue of this they are vulnerable to liquidity and solvency challenges. Since, banks rely on customers’ deposits that can be withdrawn on little or no notice, banks are prone bank-runs, where depositors seek to withdraw funds quickly...
If the COVID-19 pandemic has not taught us anything, we can boldly say that it has taught us one thing, which is the fact that it is very dynamic and presents us with a very fluid situation that is changing all the time. As such, any prescription given here...
Faced with an unprecedented shock of collapsing global demand and commodity prices, capital outflows, major supply chain disruptions and a generalized drop in global trade, many emerging markets and developing economies’ (EMDEs) currencies have weakened sharply. Will these currency movements support the recovery of these economies? Building on a new...
Not a day seems to pass without further evidence of the mounting economic tensions between China and the United States, the world’s two largest economies. This growing antagonism will have a bigger immediate impact on China than on the US, as bilateral decoupling fuels a broader ongoing process of...
What do the Calabrian organized crime syndicate ‘Ndrangheta, Hertz, China’s Sichuan Trust, and the US Federal Reserve have in common? They are all deeply entangled in a financial system that has turned credit intermediation into a debt mint that produces assets to enrich investors but leaves households, firms, and...
When the wrath of COVID-19 began to ravage world economies, take lives and alter our way of life, many thought it was just a temporal occurrence. Six months down the line, we are still keeping social distance, wearing our face masks, and regularly washing or sanitising our hands. As...
The 1992 Constitution provides three unambiguous answers to the question of Citizenship by birth. The 1st is found in Article 6(1), which provides: “(1) Every person who, on the coming into force of this Constitution, is a citizen of Ghana by law shall continue to be a citizen of Ghana.”  This provision...
Once COVID-19 abates, we will be reminded of how everything changed, of the world that was. But the unfolding crisis contains profound lessons for the future. When international delegates met at Bretton Woods in July 1944 to devise a postwar world, the war was still far from over. Yet,...
Before you read this material any further, I recommend you go to Google now and type in your name. Yes, do that now before we proceed. When you input your personal name or business name on any search engine like Google, what do you find? Is that the kind...