…How employee accent affects the customer’s experience The Gateway to Africa (I hope we still are) must be prepared to receive a variety of nationalities...
The transformative power of entrepreneurship education is evident in the story of Rohit Okhera, a once-struggling vendor in India who became a thriving business...
"You can't shake hands with a clenched fist." - Indira Gandhi Dear Readers, based on a few requests I am repeating this two-part series first...
To start with, financial reporting is the accounting process of communicating financial information to an organization’s stakeholders who need it to help them make...
Mortgage-Backed Securities (MBS) involve the process of securitization of a pool of mortgage loans, which are sold to investors in the form of notes...
Ghana, the Heart of Africa, has long been celebrated for its stable political environment and progressive democratic governance. The nation’s commitment to conducting regular,...
Did you know that the crab does not bite or sting but rather it is only a handshake’ that it gives? If you like...
Truth is...when you sow your works in deeds When you sow your deeds in secret When you sow your secrets behind the scenes...down and deep When you...
...a path to sustainable success In today's rapidly changing world, businesses are facing increasing pressure to address societal and environmental challenges beyond their profit margins....
– plan and deploy a CX strategy that aligns with the direction of your business In the past few weeks, I have been on ‘Cloud-9’...