Ghana’s Founders’ Day is a particularly significant date for the Kalmoni family. Held every year on 4th August, the day commemorates the six key leaders who led the struggle for Ghana’s independence from colonial rule in 1957.
Nissan has been there for every kilometre of the journey. “Japan Motors is...
Negotiating for mutually beneficial outcomes, as rightly pointed out by Patrick Collins, Gavin Kennedy, Chris Voss, et al., "should be the definitive aim of any negotiations." Despite the competitive nature of negotiations, options that benefit both parties encourage cooperation, mutual respect, and opportunities for long-term sustainable relationships.
While most negotiation...
The world of diplomacy. It hit the headlines after the Australian High Commission was accused of ‘unfair and unjust treatment’ by a Ghanaian former employee, Mercy Catherine Adjabeng. This accusation is playing out in the court of public opinion after a press conference highlighting the allegations. There is an...
Introductory Lean Six Sigma
Background to the Series
I came across the Lean Six Sigma methodology some seventeen odd years ago while working for a Honda first-tier supplier of body-in-white components in the West Midlands of the United Kingdom. The results I saw delivered by the methodology were so mind-blowing...
On May 11, 1996, ValuJet Flight 592 crashed in the Florida Everglades, killing all 110 passengers and crew just 10 minutes after take-off from Miami, Florida. The National Transportation Safety Board (NTSB), determined that the probable cause of the accident which resulted in a fire in the airplane’s class...
…discrimination and the customer’s experience
You can say that human beings are wired funny. Think about it. Why should our differences become sources of discrimination? For instance, why should the skin colour or the shape of one’s eyes be used against the one? It is not as if the...
My name is Aba. I am an entrepreneur who deals in children’s clothing and accessories, provide after school childcare, and manage a children’s playground in Accra. Seventeen months ago, I had the opportunity to participate in a global workshop where I was introduced to multiple streams of income through...