BNPL saw robust growth alongside the pandemic-era boost in digital payments
International majors such as Apple have announced forays into the BNPL space
BNPL micro-loans improve consumer purchasing power in cash-dependent markets
Regulators consider how to protect customers and vendors while enabling growth
Building on the e-commerce momentum from...
Let’s take the Sustainable Development Goals pledge together. Pledge with me to make sustainability a priority personally. Pledge with me, “I understand that my actions, behaviors, and choices make an impact on the society, environment, and our economy. I pledge to make intentional choices that will benefit the quality...
Implementation of the Three Tier Pension scheme, Act 766 of 2008, among other things promised pensioners an enhanced retirement income and the hope of retiring with an aggregate income from the Three Tier Scheme equivalent to their pre-retirement income. However, some developments within the pension sector post Act 766...
I was invited by the Israeli Ministry of Foreign Affairs to participate in a three-day training programme on Public and Digital Diplomacy. The training was organised for Israeli Embassies in English Speaking African countries – Ghana, Nigeria, Kenya, Rwanda, South Africa and Angola.
As part of the training, I had...
…exploring pitfalls for new opportunities to fine-tune your customer experience
Forget all the nice things we have said about Customer Experience, in the real-world things can go wrong as Murphy’s law popularly states "Anything that can go wrong will go wrong." This is extended in some cases as, "Anything...
Among the many amenities that the University of Ghana provides for its students is the provision of an efficient medical service system through its Students’ Clinic. Many observers in the community believe that without this free health support, the core aim of teaching and learning at the premier...
This is the second time the National Communication Authority (NCA) is undertaking a mandatory registration of SIM cards. The first time I wrote about its impact on Universal Access Obligations of the State as per the International Telecommunication Union (ITU) perspective, of which Ghana is a proud member. I...
It is always exciting to see or learn that people want to develop local solutions to address challenges peculiar to living in Ghana. One such challenge that has become a headache for businesses and individuals is getting a smooth and effective delivery service in the country. Even when you...
“The mouse that removes the palm-nut that turns out to be the bait of a trap, would already have known that the palm-nut does not ripen on the ground.” – Nigerian proverb
We are all born with blazing idealism to live meaningfully and happily. That is what inspires our curiosity...