I. IMPORTANCE OF DIGITAL TRANSFORMATION FOR SMES In today's fast-paced and highly competitive business environment, digital transformation is no longer a luxury but a necessity, especially for SMEs. That is why if you’re reading this in the newspaper on Monday or my LinkedIn over the weekend, know that the place...
By Ebenezer M. ASHLEY (PhD.) & Snows QUARM In addition to the global economy, the economy of Ghana was randomly selected among the estimated two hundred and eighteen (218) global economies officially recognised by the World Bank (2021b) for the conduct of the current research. These global economies with recognition...
For the past 24 years, the Forum on China-Africa Cooperation (FOCAC) has helped expand and strengthen China-Africa diplomatic and economic relations to an unprecedented level. At the same time, it has also faced criticism for its approach and impact. This article examines these issues and provides a balanced view of...
By Vera Owusu OSEI  The mining industry continually reshapes itself in the face of market demands, technological innovations and societal expectations. The industry continues to thrive due to its ability to adapt to changing demands in environment, social and governance (ESG) issues. ESG is therefore not new to the mining...
By Korsi DZOKOTO The Social Security and National Insurance Trust (SSNIT) has historically stood as a pillar of financial security for Ghanaian workers. However, recent events including the  sale of SSNIT-owned hotels and the escalating concerns voiced by worker unions have cast a shadow over its reputation. Mismanagement issues, political...
By Mary Anane AWUKU A few years ago, I worked with a startup where the Head of Customer Service was incredibly insensitive to the staff. There was one incident that really stuck with me. An employee came in late one day, apparently unwell. As a punishment, that employee was...
By Ann ADJASAH At the 8th Women in PR Summit 2024, one of the sessions titled ‘The Intersection of Ethical Artificial Intelligence (AI) and Public Relations (PR): Exploring How AI is Transforming the PR Landscape’, delivered by Baaba Cofie, Managing Director of Mahogany Consult, peaked my interest. This discussion...
Dear readers, the above diagram shows the typical processes one goes through to acquire a customer’s consent to open an account. It is a mutually satisfying experience, but it can be quite tedious for both the staff and the customer. Maintaining the status and keeping the customer delighted with...
By Eric Hazael Mensah, SOC Analyst and ISMS Assistant at dds55  In the challenging landscape of contemporary cybersecurity, businesses fight a daily battle to keep up with advanced threat actors. This requires continuous changes to security policies and controls. The attack surface has increased because of the advancement in technology, providing...
… sale of SSNIT equity in hotels By Kofi Anokye OWUSU-DARKO (Dr) The proposed sale of SSNIT's (Social Security and National Insurance Trust) 60% equity in four hotels—Labadi Beach Hotel, La Palm Royal Beach Resort, Ridge Royal Hotel, and Elmina Beach Resort—to Rock City Hotel, owned by Bryan Acheampong, a...