…absolute comfort in an even more distinctive design “The Citroën C5 Aircross has been recognised since its launch as the most comfortable and flexible SUV in its class. That serenity is now adorned with a distinctive new style making the C5 Aircross more comfortable than ever, with space and modularity...
Our earlier news story titled ‘Cassava – Ghana’s next gold mine’ has generated thoughtful conversations, with sound feedbacks, responses and submissions from industry players which  includes cassava farmers, processors, academia, development agencies, investors, researchers, beginner agribusinesses, individuals who desire to explore opportunities within value added cassava, and many others. With...
I remember back in my Senior High School days, one of the most embarrassing ways for your crush to see you is having your hair trimmed by your teacher in the funniest way ever. Sometimes the teacher targets the front of your grown hair, middle or the back. Mind...
“No matter how full the river is, it still wants to grow.” – African proverb Right from our earliest age, many of us are taught a chorus that sounds like “tick, tick, tick the boxes”. We were sung a song that listed things we had to achieve when we grew...
positioning your business for post COVID-19 “Every business that serves the needs of its customers deserve growth and profitability - and as much as profitability is a necessity, they must strategically position themselves for it. They must tailor their services to fit the target market; they must be recognisable...
….Assessing the impact of leadership approach in service experience Leadership is cause: everything else is effect. This statement, attributed to the venerable Professor Stephen Adei is and will continue to be true. The plethora of concepts, ideas, theories and even schools of thought on the subject of leadership is enough...
“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise”.  Colin...
Welcome to the world of customer experience (CX), where businesses are rewriting the rules of engagement and redefining success. Beyond traditional customer service lies a realm of interaction that transcends transactions - it's a journey that leaves an indelible mark on the hearts of customers. Step into this vibrant...
The narrative that underpins the current global economic system is in the midst of a transformative plot twist. Since the end of World War II, the so-called liberal international order has been premised on the free flow of goods, capital, and finance, but this arrangement now seems increasingly anachronistic. Every...
According to U.S Senator Elizabeth Warren, “balancing your money is the key to having more”. I believe the surest ways to have more money starts with you taking the decision to know your true financial health or your true balances to guide your plans. You thereby need to reconcile...