Columnist Archives

Columnist

The Service Line with J.N. Halm … Of walk-ins and appointments

I had just three things to do that day and I still managed to get myself in a tight spot even before midday. I...

Alberta Quarcoopome

Alberta Quarcoopome’s thoughts …How are you managing the dangers of over-digitization?

“My own experience is, use the tools that are out there. Use the digital world. But never lose sight of the need to reach...

Columnist

Writing About Writing with Nana Elikem … Getting rid of daddy’s little demon

It was a normal Sunday – just like all the other ones since I have known Sundays. I woke up and though reluctant to...

Columnist

This is Leadership with Richard Kwarteng Ahenkorah … Stringing all together: confronting challenges

‘Constantly engage issues to resolve them. Don’t breed fungi. Spray them. Don’t keep them.’ A leader must be ready for this. The leader grows, preparing...

Alberta Quarcoopome

Banking Survey 2020: Alberta Quarcoopome’s thoughts …DIGITAL BANKING: A win-win for banks, fintechs and customers

“It's entirely unacceptable for digital banking to displace the customer/financial institution relationship… The goal is building customer loyalty and extending the trusted relationship from...

Columnist

Chris Koney’s column : Shatta Wale, Africa’s best kept secret!

After securing the biggest collaboration in the history of Ghana music industry with Beyoncé, Ghanaian musician and African Dancehall King, Shatta Wale doesn’t seem...

ONCE UPON A TIME; Part 3…the relevance of history in risk management

Columnist

Alberta Quarcoopome’s thoughts ….Assertiveness is key in the new normal’s risk environment (2)

Last week, we examined the need for continued assertiveness by bank staff despite the changing scenarios in banking under the new normal. Once again,...

Columnist

The Service Line with J. N. Halm … The Customer Service Board: a multiple management plan for service excellence

McCormick and His Company Willoughby M. McCormick is not a name that many instantly recognise. It is not a name that is easily identified with...

Columnist

Insights with Dzigbordi Dosoo … The risk mindset

This week, I observed something interesting that inspired this article. My television was turned on as I was working and as I took a...

Columnist

Alberta Quarcoopome’s thoughts … Assertiveness is key in the new normal’s risk environment (1)

“The biggest concern for any organization should be when their most passionate people become quiet. Never push loyal employees to the point where they...

Columnist

The new employer-employee contract: Rethinking workplace relationships

Risk WATCH with Alberta Quarcoopome: Effective morning team huddles with the customer in focus

Unlocking Opportunities: Accountants in ESG Reporting

How Export-Ready SMEs Can Drive Africa’s Trade Growth Under AfCFTA

Tax planning strategies for SMEs

Risk WATCH with Alberta Quarcoopome: Effective morning team huddles with the customer in focus – a good risk management strategy

Beyond talk: What our financial sector must do to close the gender wealth gap

The Service Line with J.N. Halm … Of walk-ins and appointments

Alberta Quarcoopome’s thoughts …How are you managing the dangers of over-digitization?

Writing About Writing with Nana Elikem … Getting rid of daddy’s little demon

This is Leadership with Richard Kwarteng Ahenkorah … Stringing all together: confronting challenges

Banking Survey 2020: Alberta Quarcoopome’s thoughts …DIGITAL BANKING: A win-win for banks, fintechs and customers

Chris Koney’s column : Shatta Wale, Africa’s best kept secret!

Alberta Quarcoopome’s thoughts ….Assertiveness is key in the new normal’s risk environment (2)

The Service Line with J. N. Halm … The Customer Service Board: a multiple management plan for service excellence

Insights with Dzigbordi Dosoo … The risk mindset

Alberta Quarcoopome’s thoughts … Assertiveness is key in the new normal’s risk environment (1)