Since time immemorial, the people of Accra and its environs have constantly grappled with perennial flooding. Despite various interventions by national and local governments...
Certainly, it can be described as an irreversible historical landmark as United States President Joseph R. Biden Jr. and his administration are set to...
– put together the building blocks of your internal CX processes to address customer needs
Customer Experience like every other discipline or organizational process hinges...
By Samuel Lartey (Prof.) [email protected]
Ghana, often hailed as one of Africa's most stable democracies, finds itself at a critical juncture. Years of internal and...
Handing over a leadership baton can be an incredibly daunting task for any leader – and the organizations they lead. Surprisingly, many African startups...
By Isaac ANKRAH (Dr)
Africa’s development aspirations are unmistakably clear: industrialize, create jobs, and enhance its position in the global value chain. Yet, the path...
