Are successful business people more like heroes or villains? In fictional accounts, one can find plenty of examples of each, from Charles Dickens’s miserly...
The United Nations World Tourism Organisation (UNWTO), a UN specialist agency headquartered in Madrid, Spain, has the mandate to champion and promote sustainable and...
As we mark International Customer Service Week, I would want to take it as an opportunity to illustrate the difference between customer experience and...
This galamsey menace and naked hypocrisy
In Akan folklore, hypocrisy is profoundly expressed in the conduct of a bird called kokone kone which habitually goes...
“The field of Artificial Intelligence is set to conquer most of the human disciplines; from art and literature to commerce and sociology; from computational...
