– a good risk management strategy
“You can’t reach for anything new if your hands are still full of yesterday’s junk”..
Louise Smith
A workplace Huddle is more than just a staff meeting. It is a regular discussion in which attendees address key performance indicators and areas of improvement. These meetings can...
Welcome to the concluding article on how bankers can cretae an effective risk management system with security guards.
The Dangers surrounding the few Bad Nuts among Security Guards
Let us look at some of the dangers that a few bad nuts facing similar situations can put the institution into. For purposes...
“Treat your customer, as you want to be treated as a customer." Catherine Pulsifer
As intimated last week, this series was first published in this newspaper several years ago, but since the issues are still relevant, I am continuing. Before that, let me give a “shout out” to a security guard...
Internal Controls in Banks
Internal controls are important in banking. Managers are obliged to protect the assets, reputation and the people in the business. This is very important to employees who are likely to feel protected from false accusations. A bank with sound internal controls promotes trust among employees. Excuses...
Dear readers, the above diagram shows the typical processes one goes through to acquire a customer’s consent to open an account. It is a mutually satisfying experience, but it can be quite tedious for both the staff and the customer. Maintaining the status and keeping the customer delighted with...
A wise man adapts himself to circumstances, as water shapes itself to the vessel that contains it. --Chinese Proverb
Organizational change is very rampant in the financial services, and it has a bearing on how people are treated as well as how they respond to the effect of these changes. In...